Privacy Policy

Last updated: November 2025

1. Introduction

Wellpin (“Service”) is a product developed and operated by Pandaverse OÜ (registry code 16819268, VAT EE102657199), a private limited company registered in Estonia, with its legal address at Harju maakond, Tallinn, Kesklinna linnaosa, Harju tn 3 // Vana-Posti tn 2, 10146, Estonia.

This Privacy Policy explains how we collect, use, and protect your personal data in compliance with EU General Data Protection Regulation (GDPR), ePrivacy Directive, and Estonian law.

By using our Service, you agree to the collection and use of your personal data as described herein.

2. Data Controller

Pandaverse OÜ is the data controller for personal data collected through the Service.
Contact: support@wellpin.io

If applicable, you can also contact our Data Protection Officer (DPO) at privacy@wellpin.io

3. Personal Data We Collect

We may collect and process the following personal data:

Account information — name, email address, username, password
Usage data — IP address, browser type, device information, service activity logs
Contact data — contacts imported from your connected Google Account for technical scheduling purposes only
Cookies and tracking technologies — see Section 7

We do not sell personal data to third parties.

4. Purpose and Legal Basis of Processing

We process personal data for the following purposes:

Providing and maintaining the Service
- Data: Account information, Usage data
- Legal basis: Contractual necessity (Art. 6(1)(b) GDPR)
Sending technical notifications(bookings, meeting confirmations)
- Data: Account information, imported contacts
- Legal basis: Contractual necessity (Art. 6(1)(b) GDPR)
Sending invitations to contacts from Google for scheduling
- Data: Contact data
- Legal basis: User consent (Art. 6(1)(a) GDPR)
Legal compliance
- Data: All relevant data
- Legal basis: Legal obligation (Art. 6(1)(c) GDPR)

Note: All messages sent to your contacts are functional to enable the Service and are not marketing or promotional emails.

5. Data Sharing and Transfers

We may share data with:

Service providers (hosting, analytics, support)
Business partners or affiliates, only if necessary for Service operations
Legal authorities, if required by law

Cross-border transfers: if data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards (e.g., Standard Contractual Clauses or countries with adequacy decisions).

6. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, or enforce agreements. Specific retention periods may vary by data type.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core Service functionality
Analyze usage patterns
Optimize performance

Users can manage cookie preferences via their browser settings. Blocking essential cookies may affect Service functionality.

8. Your Rights

You have the following rights regarding your personal data:

Access — request a copy of your personal data
Correction — correct inaccurate or incomplete data
Deletion — request removal of personal data (where legally allowed)
Restriction — limit how we process your data
Portability — receive your data in a structured, machine-readable format
Objection — object to processing based on legitimate interests or direct marketing
Withdraw Consent — for consent-based processing at any time without affecting prior processing
Complaint — lodge a complaint with the Estonian Data Protection Inspectorate or relevant supervisory authority

To exercise any of these rights, contact: privacy@wellpin.io

9. Security

We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

10. Changes to Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates are posted at https://wellpin.io/privacy with the revision date. Continued use constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or data processing:

Pandaverse OÜ / Wellpin
📍 Harju maakond, Tallinn, Kesklinna linnaosa, Harju tn 3 // Vana-Posti tn 2, 10146, Estonia
✉️ support@wellpin.io
VAT: EE102657199
Registry code: 16819268