Terms of Service

Last updated: November 2025

1. Introduction

Welcome to Wellpin, a product developed and operated by Pandaverse OÜ (registry code 16819268, VAT EE102657199), a private limited company registered in Estonia with its legal address at Harju maakond, Tallinn, Kesklinna linnaosa, Harju tn 3 // Vana-Posti tn 2, 10146, Estonia.
These Terms of Service (“Terms”) govern your use of the website https://wellpin.io and any associated products or services (“Service”).
Our Privacy Policy forms an integral part of these Terms and explains how we collect and process personal data in compliance with EU General Data Protection Regulation (GDPR) and ePrivacy Directive.

By using our Service, you confirm that you have read, understood, and agree to these Terms and the Privacy Policy.
Note: By using the Service, you are entering into a legally binding agreement with Pandaverse OÜ.

2. Eligibility

You must be at least 18 years old to use our Service. By creating an account, you represent that you meet this requirement and that all information you provide is true and complete.

3. Communications

By creating an Account, you agree that we may contact you for the following purposes:
  • Service notifications — technical or transactional messages related to bookings, meeting confirmations, or scheduling updates.
  • Invitations — messages sent to your contacts solely to facilitate meeting scheduling and service usage.
  • Administrative updates — notifications about security, feature changes, or account management.
Such messages are functional communications, not promotional emails.
You may opt out of non-essential communications at any time by using the unsubscribe link or contacting support@wellpin.io.
Marketing newsletters are sent only with explicit consent, in accordance with GDPR Article 6(1)(a) and ePrivacy Directive Article 13.

4. Purchases and Subscriptions

When purchasing or subscribing to our Service, you must provide accurate payment details.
Payments are processed through secure third-party providers compliant with PCI DSS.
All paid fees are non-refundable, unless required by Estonian or EU law.

5. Content Ownership and License

You retain ownership of any content you upload (“User Content”).
By submitting User Content, you grant Wellpin a non-exclusive, worldwide, royalty-free license to host and display it as needed to provide the Service.
You confirm that your Content does not infringe the rights of others.
We reserve the right to remove content that violates these Terms or applicable law.

6. Acceptable Use Policy

You agree not to use the Service:
  • In violation of any applicable Estonian, EU, or international law.
  • To send unauthorized advertisements, spam, or chain messages.
  • To distribute malware, attempt unauthorized access, or interfere with system operation.
  • To impersonate others or misuse the Service for fraudulent or harmful purposes.
We reserve the right to suspend or terminate any account engaged in prohibited activities.

7. Data Protection and GDPR Compliance

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Estonian Data Protection Act.
You have the following rights: access, rectification, erasure, restriction, portability, and objection to processing.
For details, see our Privacy Policy or contact our Data Protection Officer at privacy@wellpin.io.

8. Termination

We may suspend or terminate your account if you breach these Terms or applicable law.
Upon termination, your right to use the Service ceases immediately, but obligations and accrued rights survive termination.

9. Limitation of Liability

To the maximum extent permitted by Estonian law, Wellpin / Pandaverse OÜ is not liable for indirect, incidental, or consequential damages.
Nothing in these Terms limits liability for gross negligence, willful misconduct, or breaches of statutory consumer rights.

10. Changes to the Service or Terms

We may update these Terms to reflect legal, technical, or business changes.
Updated Terms will be published at https://wellpin.io/terms, and the date will be revised. Continued use after changes constitutes acceptance.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Estonia.
Any disputes shall be resolved in the Harju County Court (Harju Maakohus) in Tallinn, unless mandatory EU consumer protection law requires otherwise.

12. Contact Information

If you have questions about these Terms or your rights, please contact:
Pandaverse OÜ / Wellpin
📍 Harju maakond, Tallinn, Kesklinna linnaosa, Harju tn 3 // Vana-Posti tn 2, 10146, Estonia
✉️ support@wellpin.io
VAT: EE102657199
Registry code: 16819268